Terms & Conditions – CableSmartPay

Last Updated: 22 September 2026

1. About CableSmartPay

CableSmartPay is a digital billing, payment, and service-support platform operated by Hurryep Technologies Private Limited.

CableSmartPay helps customers view their cable subscription information, make eligible payments, manage available wallet and reward features, receive service notifications, and use eligible payment features such as AutoPay.

Cable television services are provided by the respective Local Cable Operator (LCO).

2. Eligibility

CableSmartPay is intended for users who are 18 years of age or older. By using the platform, you confirm that you are eligible to use the service.

3. Your Cable Service

Your cable television service is managed by your respective Local Cable Operator.

The LCO manages service-related activities such as:

• Cable service activation
• Subscription and service management
• Service availability
• Maintenance and technical support
• Cable service-related customer assistance

CableSmartPay provides the technology used for billing and payment facilitation.

4. Payments

CableSmartPay allows customers to make eligible cable subscription payments through supported third-party payment gateways.

Before completing a payment, the applicable payment amount and available payment information are displayed in the app.

After a payment is made, the transaction is verified through the payment gateway and CableSmartPay systems before it is treated as a completed payment.

5. AutoPay and Recurring Payments

When you choose to enable AutoPay, you will complete the required authorization process through the supported payment gateway.

Before completing the authorization, the applicable AutoPay information may be shown to you, including:

• Recurring payment amount
• Billing frequency
• Billing day or scheduled payment date
• Currency
• AutoPay authorization information
• Next scheduled payment date

An AutoPay status of Authorization Pending means that the authorization process has not yet been completed.

After successful authorization, the AutoPay status may be shown as Authorized or Active.

When AutoPay is authorized or active, eligible recurring payments may be collected automatically according to the applicable AutoPay schedule.

The app may prevent another manual payment for the same billing period when AutoPay is already authorized or active. This helps keep the customer's payment records accurate and avoids duplicate payment processing.

AutoPay payment status and applicable schedule information can be viewed through the CableSmartPay app.

6. Wallet, Rewards and Referral Benefits

CableSmartPay may provide wallet credits, rewards, referral benefits, and other promotional benefits through the features available in the app.

The applicable eligibility and benefit information will be displayed through the relevant CableSmartPay feature.

7. Service Activation

After a successful payment, the relevant payment information is made available to the respective cable operator for service processing.

Cable service activation is handled by the respective LCO according to its service process.

Customers can contact their LCO for cable service-related assistance.

8. Refunds

Where a refund is applicable, it will be processed according to the applicable transaction, payment gateway, and service policies.

For more information, please refer to our Refund & Cancellation Policy.

9. Account Usage

Customers should use their CableSmartPay account for their own authorized use and keep their account information secure.

Please make sure that the information provided for your account and payment activities is accurate and up to date.

10. Updates to These Terms

CableSmartPay may update these Terms & Conditions when there are changes to the app, services, payment features, AutoPay features, or applicable requirements.

Where required, customers may be asked to review and accept updated terms before continuing to use applicable services.

11. Governing Law

These Terms & Conditions are governed by the applicable laws of India.

12. Contact and Support